As a bartender, you’ll serve many people during your career, but what happens when one of your customers acts inappropriately? Here are a few suggestions for addressing the problem without escalating.
They seem like such a small part of the bar’s operations, but choosing good POS buttons can make a huge difference to the speed of your bar – and the sanity of your bartenders!
Once you’ve established a relationship with a mentor or mentee, you’re not finished. Keeping it a positive and productive arrangement isn’t going to happen by accident. Here are some tips for fostering a great long-term bond with your mentor / mentee.
A hotel bar has a unique set of challenges – and opportunities – for a great bartender. Master the art of the hotel bar and you’ll find it’s a rewarding and great place to work!
The cycle of knowledge behind the bar relies heavily on re-investing in future generations. Here’s how to become a teacher yourself and invest in the growth of your team.
It’s frustrating, but it happens. Here’s what to do when a customer sends back their drink.